Shipping & Returns

We want to make shipping as simple as possible. Our shipping time vary between 1-3 business days on most orders. Your order will be delivered in 3-10 business days after the order has been processed.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Shipping Process:

If your order is stock and we process the charges to your credit card, it will ship within three business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@babysonwheels.com.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos info@babysonwheels.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Returns: 

Our return policy is 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.  If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.

All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.  You must contact Babys On Wheels to initiate the return.

There are certain situations where only partial refunds are granted (if applicable).

★ Judge.me Reviews

LET CUSTOMERS SPEAK FOR US

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Great video monitor

The Bebcare Motion is really easy to use and install. I’m not technical and don’t find this monitor to be hard to use at all. It’s great.

Best battery life on an infant monitor

Having gone through 3 other baby monitors, this Bebcare Hear one has the best best battery life. The little mother unit can easily operate on its rechargeable battery for multiple days at a time. It makes our lives easier as a parent with newborn twins.

Amazing video of the baby

Super clear image quality. Love seeing my baby on my phone. It's great as a nanny monitor.

One of the BEST smart baby monitors

The video on the Bebcare app is superb. Easily one of the best quality out there for a smart wifi monitor. I can see my baby in so much details even if the nursery is pitch black. The app is also easy to use and comes with a neat alert notification feature.

I also like that the IQ package comes with an "independent audio parent unit". It's like a traditional audio baby monitor that doesn't need wifi, so it's like having two monitors in one.

Good wifi monitor for babies

Love the app and the camera quality. Works great across my iPhone and my husband's Android phone. It's a lovely baby monitor that's easy to use. Got all the bells and whistles.